🌷 Order shipped
14:08 ✓✓
Out for delivery
14:09
Track order →
14:10
+10% off coupon 🎁
14:11 ✓✓
New · AI that sells and supports in real time

Sell and support on
WhatsApp without losing a single customer along the
way.

SegoAI brings every chat your business gets into one AI inbox. Reply faster, close more sales and give your team their afternoons back.

message · 18ms · encrypted·delivered
🌷 Mother's Day Promo — 20% off
Order #4218 is out for delivery
Hi Maya 👋 your cart is waiting!
ai.SegoCloud.com/campaigns/spring
sender
SP
Spring Promo · Tier-2 EU
spring_promo_v3 · 48,210 recipients
Sending
88%
message · template
🌷 Mother's Day Promo — 20% off blooms, free delivery in EU. Use code MOM20
sending wave 3 of 5…
SENT
42.1k
READ
86%
CTR
11.4%
sender · dashboard · wadesk
BL
Bloomly Flowers
online
today · 14:08
Hi Maya 👋 quick note from the team.
14:08
🌷 Mother's Day — 20% off blooms!
14:08 · just now
Order #4218 is out for delivery 🚚
14:08 · just now
Hi Maya 👋 your cart is waiting!
14:09 · just now
Yes please! 💐
14:09 ✓✓
Type a message…
3 new messages
just now
receiver · whatsapp · maya r.
LIVE
🌷✓✓📦
240Mmsgs · 30d
·
4,218teams
·
38markets
·
98.4%deliv
Teams already using SegoCloud
[PENDING: Approved customer logos
The problem

Too many chats.
Too little time.
Deals that fall through.

We needed to stop jumping between tabs. With SegoAI we work every channel from one place, with full customer context.

[PENDING: Real customer testimonial that validates this claim]
Built in LATAM2026

Your customers reach out on WhatsApp, Instagram, Facebook and TikTok and expect answers within minutes. When the team gets swamped, conversations go cold and the sale ends up with the competition. SegoAI replies for you when it can and hands off to your team when it must — without losing the human touch.

7
channels in one inbox
24/7
coverage without shifts
4 min
to configure
01
Campaigns
Reach thousands in one click
WhatsApp·Instagram·Facebook and Telegram·Smart delivery

Send promos to thousands without burning your number

Schedule campaigns, personalize each message with the customer's name, attach coupons and catalogs, and let SegoAI take care of paced delivery. See live who opened, who bought, and who needs a nudge.

OT
Promo otoño · LATAM
otono_promo_v3 · ES · A/B · 2 variantes
enviando
88%
tag: vipgeo: EUspend > €120last_order < 60dopted_in: true
enviados
42.1k
entregados
98.4%
leídos
86%
CTR
11.4%
ingresos
$84k
Variante A · foto + cupónganadora
CTR 13.2% · CVR 4.1%
Variante B · sólo textocontrol
CTR 9.6% · CVR 2.8%
Programación por país
timezone
9:00am · local
  • Ciudad de México · MX09:00 · 12.4k
  • Bogotá · CO09:00 · 8.9k
  • Lima · PE09:00 · 5.1k
  • Buenos Aires · AR+2h · 4.7k
SegoAI programa cada envío en la hora local del contacto.
Ritmo de envío
en vivo
1,200 msgs / min
  • Errores0.04%
  • Entrega86.2%
  • Estadoenviando
What every campaign ships with
  • 01
    Segment who you talk to

    Broadcast to your full base, a segment, or just VIPs.

  • 02
    Offers and coupons built in

    Attach images, video, catalog and coupons that expire on their own.

  • 03
    You know what worked

    Sent, read, replied and revenue generated — all live.

State: draft → scheduled → sending → completedSee a campaign example →
02
Automation
Visual flows, no code
No coding·Drag and drop·Multichannel·AI built in

Design automatic replies by dragging blocks

Build flows that answer questions, recover abandoned carts, charge for appointments or hand off to a human when needed. No code, no developers. Drag the blocks and publish.

AI
Copiloto de flujos
Descríbelo en español
en vivo
Instrucción“Arma un flujo que recupere carritos abandonados: espera 1 hora, manda un recordatorio y, si a las 24 h el cliente no compra, ofrécele un cupón del 5%.”
Generando flujo…
✓ 9 nodos listos · trigger cart_abandoned · espera 1h · plantilla cart_back · condición paid? · espera 23h · plantilla last_call · …
Explore the editor
cart_recover_v3.flow· publicado
14 nodos3 canalesv3 · activo
Disparador
Carrito abandonado
tu tienda online
Delay
Esperar 1 hora
3,600 sec
Plantilla WhatsApp
“cart_back”
+ 5% cupón dinámico
Condición
¿pagó el pedido?
tag: converted
Última llamada
“last_call”
+ 10% cupón exclusivo
trigger · delay · plantilla · condición
25+
Tipos de nodo

Condiciones, delays, IA, webhooks, Google Sheets, plantillas y más.

5
Canales soportados

WhatsApp, Telegram, Facebook, Instagram y widget web.

9
Triggers listos

Mensaje recibido, palabra clave, tiempo, webhook, pedido, evento custom…

03
Inbox
All chats in one place
WhatsApp·Instagram · Facebook · Telegram · TikTok·SMS and voice·Team assignment

One screen to work every channel

Receive, reply and assign every conversation from the same place. Tag customers, save private notes, share history with your team — no more asking a customer to repeat their name.

Canales
WhatsApp 14
Instagram 3
Facebook 5
Telegram 2
TikTok 8
Web Widget 42
Etiquetas
vipreembolsoenvíorecurrente
Bandeja · abiertosSLA: 2m
Ana Ramírez2m
mi pedido #4218 dice entregado…
vipenvío
Andrés Cruz8m · SLA
¿puedo extender mi plan Pro?
Tomás Salazar14m
📎 recibo.pdf · reembolso
Sara Kim22m
¿hacen envío a Bogotá?
Lina Ortega38m
falta un pedido en la última compra 🌷
AR
Ana Ramírez
+52 55xx · VIP · 12 pedidos · LTV $1,840
abierto
pedido #4218 dice entregado pero no lo recibí 😕
14:08
↳ IA · consulta_pedido
Encontré tu pedido, salió el 12/03 con la guía TCC-9821. Te comparto el link de rastreo y abro un reporte con el transportador ahora mismo.
14:08 ✓✓
¿Prefieres reembolso o que te enviemos uno nuevo? Cualquiera de las dos lo resuelvo desde este chat.
14:09 ✓✓
Nota interna · asignada a Sara K.
Cliente VIP, autorizada reposición sin cargo. Registrar en el pipeline como “reclamo logístico”.
+
Escribe una respuesta o usa /plantilla…
⌘↵
Contacto
SegmentoVIP
Pedidos12
LTV$1,840
AltaAbr 2024
NPS↓ bajó
SLA
1ª respuesta42s
Resolución2m 14s
Agente asignado
SKSara Kim
7
Canales en una sola pantalla

WhatsApp, Instagram, Facebook, Telegram, TikTok, SMS y widget web.

Campos personalizados

Guarda segmento, LTV, pedidos, historial y lo que tu operación necesite.

25+
Nodos de automatización

Combina condiciones, IA, tags y webhooks para responder sin manos.

04
AI + voice
Chatbots and voice agents
AI chatbots·Human-sounding AI voice·Ready-to-use integrations·Plays nice with your stack

AI that also answers your phone

Train your chatbot on your business info (text, PDFs or your own website) and let it answer FAQs instantly. When a call comes in, AI picks up with a natural voice — and hands off to the team when it matters.

flagship channel
WA
Channel
WhatsApp

Chats, templates and calls

Official WhatsApp connection, approved templates, an embeddable chat widget for your site and AI-powered calls with a natural voice.

  • Numbers per accountas many as you want
  • Templateseasy approval
  • Callshuman-like AI voice
  • Web widgeton-brand
Tw
Voice + SMS
Calls

Let AI answer the phone

When your team can't, AI can. Answers calls 24/7, transcribes, summarizes and flags the cases worth your attention.

  • SMStwo-way
  • Callsnatural voice
  • Transcriptsautomatic
  • Minutesper plan
no limits
API
Integrations
Plugs in

Works with what you already use

Send data to your Google Sheets, book meetings in Google Calendar, sync your online store and connect the rest of your stack. No painful migrations.

  • GoogleCalendar and Sheets
  • Storessynced catalog
  • Paymentscard and transfer
  • Other appsvia integrations
05
Who it's for
Built for businesses that talk to customers all day
Hotels and lodging·Retail and e-commerce·Services and agencies

One engine, different ways to sell

01Hospitality

Hotels and lodging

  • WhatsApp bookings with confirmation and payment
  • Automatic check-in reminders
  • AI answering calls when the front desk can't
Integrates withSegoCloud PMS
02Food and delivery

Restaurants

  • Digital menu and orders on WhatsApp
  • Automatic order status updates
  • Repeat-purchase campaigns with coupons
Integrates withSegoCloud Restaurant
03Retail and e-commerce

Online stores

  • WhatsApp catalog synced with your store
  • Abandoned-cart recovery
  • Auto replies to social comments
Integrates withYour online store
04Services

Services and agencies

  • Forms to capture leads
  • Drag-and-drop pipeline
  • Team routing with private notes
Integrates withMeta Ads and TikTok Ads
06
Calculate your return

How much can your team save with SegoAI?

Move the sliders with your own numbers. Everything runs live in your browser — no email required.

How we did the math

Percentages are based on public studies about chat response time and on SegoCloud's own experience. Change any input to match your reality. This is an estimate, not a contractual promise.

Sales recovered per month
$5,508

Assumes +18% conversion when replying in under 5 minutes.

Team hours freed / month
79 h

SegoAI handles about 60% of repetitive conversations on its own.

Estimated monthly return
$5,359

Recovered sales minus the estimated SegoAI cost on an average plan.

07
pricing.badge
Pay for what you use: conversations, agents and channels. No hidden per-seat fees, no lock-in.
Prueba gratis·sin tarjeta de crédito·cancela cuando quieras

A plan for every stage of your business

Plan · 01
free

Starter

Para negocios empezando. Sin tarjeta requerida.

Consultar
Volumen
  • 1 dispositivo conectado
  • 1,000 conversaciones / mes
  • 2 agentes
Funcionalidades
  • Plantillas y flujos básicos
  • Bandeja compartida
  • Webhooks
  • Copiloto IA
  • Múltiples canales
Empezar gratis →
Plan · 02
Más popular

Pro

Para equipos creciendo. Todo desbloqueado.

Consultar
Volumen
  • Múltiples dispositivos
  • Conversaciones ilimitadas
  • Agentes ilimitados
Funcionalidades
  • Plantillas y flujos ilimitados
  • Copiloto IA y todos los canales
  • Variantes A/B
  • Pagos y cobros
Prueba de 14 días →
Plan · 03
custom

Scale

Alto volumen. Contratos personalizados.

Consultar
Volumen
  • Dispositivos ilimitados
  • Todo ilimitado
  • Límites personalizados
Funcionalidades
  • SAML SSO · SCIM
  • Retención de 7 años
  • Contratos custom (DPA, MSA)
  • Cumplimiento (HIPAA, GDPR)
Hablar con ventas →
Questions

The most asked.

Short, direct answers so you can decide faster. Missing something? Write to us and we'll answer just as fast.

Missing something? Email hola@segocloud.com — a real person replies.

What is SegoAI and how does it help me?

SegoAI is a platform that brings every conversation your business gets (WhatsApp, Instagram, Facebook, Telegram, TikTok, SMS and web) into one inbox powered by AI. It answers easy questions for you, hands the important ones to the team and helps you sell more from the same chat.

What channels does the inbox include?

WhatsApp, Instagram, Facebook, Telegram, TikTok, SMS, calls and an embeddable chat widget for your site.

Does the AI learn from my business?

Yes. You can train it with your website, PDF documents or plain text. It answers with your brand's info — no generic templates.

Can the AI actually answer phone calls?

Yes. When a call comes in the AI picks up with a natural voice, understands the request, takes action (look up an order, book an appointment) and hands off to the team when needed.

How do I charge customers from SegoAI?

SegoAI generates a payment link and sends it in the same chat. The customer pays by card or transfer and you see the confirmation. Works for appointments, bookings or any sale on chat.

Does it have a CRM or do I need another one?

It has one built in. Contact directory, tags, segments, custom fields and a visual pipeline to move every deal from first touch to close.

Is it charged per agent?

No. SegoAI charges by conversations, channels and active features. Agents fit your plan without making the bill balloon every time you add someone.

Is it a good fit for LATAM?

Yes. Built in LATAM, available in Spanish and English, with multi-currency and configurable taxes, and designed for the region's connectivity and payment realities.

Get started

Turn every chat into a sale or a happy customer.

Try SegoAI with your own channels. Inbox, first chatbot and a campaign live in less than an afternoon.